Return a Item
If there are any quality problem, you can return it for a replacement or refund with the following limitations:
- You have 30 days from date of purchase to return parts or accessories.
- Wheels that have been rode could not be sent back for a refund.
- For wheels orders, only rims can be replacement.
- Labor and shipping are not refundable. Shipping cost and import tax must be paid by buyer for a replacement.
- Spoke orders are non-refundable and not replaceable if spokes have been customized by Wheelsfar or have been laced.
- If your package arrives damaged in shipping, please take some pictures and contact us immediately so that we can promptly process for your return, replacement, and/or refund.
- You need to contact us in advance for any return. Return without advanced notification will not be accepted.
Please email us before leaving any negative feedback or opening any dispute on the site. We will help you to resolve any problem.